FREQUENTLY ASKED QUESTIONS

1 HOW I CAN BUY AT RENT AN OPERA?

Because Beautrip has selected a collection of the best Italian excellence, in collaboration with the Italian Opera Florence.

2. HOW MAY I CONTACT BEAUTRIP CUSTOMER SUPPORT SERVICE?

You may do it so preferably by phone at the number +393296937550 from 9:00am till 8:00pm.

3. I MADE A PURCHASE BUT I STILL HAVEN'T RECEIVED THE TICKETS IN MY E-MAIL BOX?

Only after a successful payment will the tickets be sent to your e-mail. Check your SPAM folder to make sure the e-mail wasn’t considered as spam. Add @beautrip.it domain to your trusted addresses list to ensure that you receive all our e-mails.

4. MAY I GIVE MY TICKETS TO SOMEONE ELSE?

Yes, your ticket is transferable send your question to daniela@beautrip.it

5. CAN I BUY TICKETS AT THE DAY OF THE EVENT?

Yes, it is possible to buy tickets on the the day of the event.

6. HOW LONG DOES IT TAKE FOR THE MONEY TO BE WITHDRAW FROM MY DEBIT/CREDIT CARD?

The amount paid will be automatically withdrawn from your debit/credit card after confirmation of successfully payment confirmed by the responsible entity.

7. HOW MANY TICKETS CAN I BUY?

You can buy up to a maximum of 10 tickets for each purchase.

8. CAN I BUY TICKETS FOR DIFFERENT EVENTS?

Yes. You can buy tickets for different events in the same purchase.

9. I DON'T HAVE A CREDIT CARD, CAN I BUY AT RENT AN OPERA?

You may do it so preferably by phone at the number +393296937550 from 9:00am till 8:00pm.

10. IS CREDIT CARD PAYMENT SAFE?

The webpage where you enter your credit card information is a secure page that assures confidentiality of data transmission between the website and the costumer through a Secure Server encrypted SSL communication.

11. DO I NEED TO REGISTER TO BUY TICKETS?

no, you just have to leave your personal data in the appropriate form.

12. WHERE CAN I GET ADDITIONAL INFORMATION ON EVENTS?

you can find more information in the page rent a opera.

13. WHICH BROWSER SHOULD I USE ON RENT AN OPERA?

Rent an opera is optimized for the latest versions of Chrome, Internet Explorer, Firefox. There might be unforeseen situations displaying the website contents on older versions of the browsers referred and in other browsers.

14. IS IT POSSIBLE TO CHANGE OR REFUND A TICKET?

you will be charged transaction fees.

15. HOW CAN I USE MY GIFT CODE?

Yes, in the cart section before proceeding to checkout, you can enter your discount in the box below coupon.

16. WHAT ARE THE PAYMENT METHODS AVAILABLE AT RENT AN OPERA WEBSITE?

You can make the payment throught credit card (Visa, Mastercard, American Express) Stripe or Paypal.

17. IF THE WEATHER CONDITION CHANGES THE EVENT WILL LAND EQUALLY?

 The events will take place indoors in any weather condition.